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F.A.Q.

Web Design Questions

A good place to start with a new website is by organizing the information which will go on the site. Content is king, so collect your text and images. Also, you will need a hosting plan and a domain name. 

In general, we will learn as much as we can about your business, we will start with simple wireframe and work from a rough, to a final piece. Capturing ideas and building the final look of the website together. 

Yes, the website will be created in WordPress, which allows users with a little WordPress knowledge to make basic edits to their website.

WordPress websites require updates to their plugins from time to time as well as a backup to the database for safety. We can provide this service at a small monthly fee. Please reach out to us for more info. 

Some additional expenses might come in the form of stock photos, or any specific plugins that require a membership. You will be well informed of any pricing before any additional purchase is made. 

Meetings are very helpful and usually necessary. However, during COVID-19 times, Zoom, Facetime or any other form of video chat is preferred. 

Payments have to be made via Paypal, Venmo, or Zell. Any refunds will also be made through these systems. Cash and check are also accepted but may slow down the process in some cases. A 50% payment has to be made before any work can begin. 

Graphic Design Questions

A good place to start is by organizing information, text and images. As well as determining any goals you would like to reach. 

We are purely a design service, we can however recommend a printer from time to time. As well the final document will be prepared for print, as well we will work together with your printer to assure best results. 

Our services are mostly design, and we will charge depending on time and difficulty. Some additional expenses might come in the form of stock photos. We will inform you before any additional expenses are made. 

Price depends on difficulty and amount of time and dedication on each project. However, we will always strive to remain affordable to our clients. Reach out to us for a free consultation. We will ask you about the size, specs, and goals of your project. 

Meetings are very helpful and usually necessary. However, during COVID-19 times, Zoom, Facetime or any other form of video chat is preferred. 

Payments have to be made via Paypal, Venmo, or Zell. Any refunds will also be made through these systems. Cash and check are also accepted but may slow down the process in some cases. A 50% payment has to be made before any work can begin. 

Website Maintenance Questions

We would need access to the WordPress Dashboard. Our services would include a bi-monthly check of your plugins and database backup. As well as making small edits or corrections to your site. 

We provide a watchful eye over your website. We update plugins, backup your database, and make small text and edits to your website if requested. This service does not include any elaborate edits to your website, or spam, or virus protection. 

Meetings are very helpful and usually necessary. However, during COVID-19 times, Zoom, Facetime or any other form of video chat is preferred. 

Payments have to be made via Paypal, Venmo, or Zell. Any refunds will also be made through these systems. Cash and check are also accepted but may slow down the process in some cases. Payment has to be made before any work can begin. 

Online Marketing

We would need admin access to your pages. So that we are able to post, we will prepare a marketing calendar, and will reach out to you for any additional questions. 

You would need to set up a payed account with facebook, linked In or google ads. Then invite us as an administrator to your page. Your information would always be private but this would allow us to monitor and make changes to campaigns. 

Our goal is to learn as much from your product or business as possible. Then we will conduct careful research to create a well built marketing plan. Marketing plans are all inclusive and require the input of different members of your business, such as sales, creative, and finance. 

Meetings are very helpful and usually necessary. However, during COVID-19 times, Zoom, Facetime or any other form of video chat is preferred. 

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